Club 1883 Terms & Conditions

These Terms and Conditions outline the guidelines and responsibilities that each supporter must agree to as part of Club 1883. By entering into the Club 1883 membership contract, you agree to be bound by these Terms and Conditions.

In these Terms and Conditions, ‘the Club’ refers to Raith Rovers Football Club and ‘Membership’ refers to Club 1883.

Purchasing a Membership and Activation

To sign up for Membership, you must create an account on Fanbase, and join one of the three Memberships on offer.

You then choose Standard, Gold or International and pay on a monthly or annual basis.

Once paid, you will receive an email with confirmation of your Membership.

You will automatically be charged the monthly/annual Membership cost unless you cancel via your Fanbase account, or request cancellation directly from the Club.

Term and Cancellation

Membership is a year-round scheme and can either be billed on a monthly or annual basis.

If you cancel your Membership, your billing cycle will end and you will not be charged the following month/year – depending on which option you chose. The Membership will still be active until the end of that billing period.

It is the Member’s responsibility to ensure the details connected to their Fanbase account are correct. This includes full name, email address and home address. To change your details, log into your Fanbase account and visit the Account tab. You can also visit or call the Club’s office on 01592 263514 between 10am to 4pm on a Wednesday, Thursday or Friday. The Club cannot accept responsibility for the non-receipt of the Welcome Gift or other mailings in the case of incorrect or missing information.

The cost of membership is:

Standard – £12 per month / £144 per year

Gold – £20 per month / £240 per year

International – £20 per month / £240 per year

You may pay the fee in one of two ways:

Via Fanbase Directly (preferred)

Log into the Fanbase app or website, choose the Membership option and add the payment method. Payment can be made through Apple Pay or Stripe Payment, which accepts all major cards.

Via the Club office

You may call or visit the Club office between 10am and 4pm on a Tuesday, Wednesday or Friday, or 10am – 7pm on a Thursday. Your payment can be taken over the phone or using a card machine in-person. All major bank cards are accepted in both instances. A staff member will either link your new Membership to your existing Fanbase account or if you do not already have an account, they will ask for your details to create one.

We will notify you by email that we have processed your payment and this will inform you of your Membership. The email will constitute our acceptance of your Membership. Our acceptance of your order will be deemed complete and received by you at the time and date we send the email. The Club accept no responsibility for you not receiving an email if you have given incorrect information.

A Member who chooses the annual Membership shall be entitled to all of the perks upon receiving their confirmation email.

A Member who chooses the monthly Membership shall be entitled to most of the perks upon receiving this email, with all perks activated after the second month’s payment is made.

Membership Categories and Perks

Standard Members:

Receive your Standard Welcome Gift after the second month of your first payment. This will be mailed to the home address linked to your Fanbase account. Please note that the contents of the gift may vary depending on stock availability.

As a thank you for your continued support, Members will receive a Loyalty Gift each year of membership.

Stay connected with the Club’s leadership through monthly updates from the Board of Directors. These emails, sent to your Fanbase-linked address, provide exclusive insight into how Member contributions are making a difference and other insights into the Club.

Enjoy a 10% discount on our new 1883 merchandise line. The discount code will be sent to your Fanbase-linked email.

All Standard Members are automatically entered into quarterly prize draws, taking place in February, May, August, and November. Membership must be active at the time of the draw to ensure eligibility. Winners will be notified via their Fanbase-linked email.

At the end of the season, Members will receive an exclusive signed set of official matchday posters.

Standard Members will receive a £5 credit put into their Raith Rovers Competitions wallet, if they have a registered account.

The Club accepts no responsibility for the Member not receiving any of these perks if they have given incorrect email or mailing address information.

Gold Members:

You receive a Premium Welcome Gift after the second month of your first payment. This will be mailed to the home address linked to your Fanbase account, with contents subject to stock availability. You also receive an exclusive Loyalty Reward each year of membership.

Each month, you gain enhanced Board Updates, giving you greater insight into how your contributions support the Club and other insights. You also receive a digital PDF copy of every official matchday poster, delivered straight to your Fanbase-linked email.

You enjoy 20% off the full new 1883 merchandise range, with the discount sent to your Fanbase-linked email address.

You gain access to an exclusive webinar with Barry Robson, John Potter or the Board of Directors, as well as quarterly team performance reviews from John Potter, offering you exclusive behind-the-scenes updates. Each season, you are also entitled to two complimentary “Bring a Friend” tickets for Category B home matches.

You are automatically entered into monthly prize draws, with winners notified by email, and you receive a signed set of official matchday posters during the season. You also receive a personalised video message from a Raith Rovers first-team player, along with £10 credit to use towards official Raith Rovers Competitions.

International Members:

You receive a Premium Welcome Gift after the second month of payment. This will be mailed to the home address linked to your Fanbase account, with contents subject to stock availability. You also receive an exclusive Loyalty Reward yearly.

Each month, you gain enhanced Board Updates, giving you greater insight into how your contributions support the Club and other insights. You also enjoy 20% off the new 1883 merchandise range, with the discount codes sent to your Fanbase-linked email address.

You gain access to an exclusive webinar with Barry Robson, John Potter or the Board of Directors, as well as quarterly team performance reviews from John Potter, offering you exclusive behind-the-scenes updates. Each season, you are entitled to one complimentary “Homecoming” match ticket, so you can experience Stark’s Park live when you return.

You are automatically entered into monthly prize draws, with winners notified by email, and you also receive a signed set of official matchday posters at the end of the season. In addition, you receive a personalised video message from a Raith Rovers player.

To stay connected from afar, you receive 10% off the Raith TV International Pass, and you also receive £10 credit to use towards official Raith Rovers Competitions.

Code of Conduct

It is recognised that football is a passionate game and supporters will have their own way of expressing their support and reactions. This is acceptable and welcomed as it often adds positively to the match experience. However, behaviour which jeopardises the safety and enjoyment of others or is likely to bring disrepute to the Club is not acceptable.

This includes:

• anti-social behaviour
• sectarian, racial ,discriminatory or obscene chanting
• throwing any article within the stadium or its environs
  encroaching onto the field of play
• In respect of any individual who is convicted of a football related offence or is in serious breach of SFL Ground Regulations, all Raith Rovers Supporters’ Clubs will support the Club, Stewards and Fife Constabulary in taking appropriate action. It is recognised that this action will be relevant to each individual case and the most serious cases could include the judiciary system and/or a ban by the Club.

The Club have the right to cancel and withdraw your Membership in the event of any of these Terms and Conditions being breached, or if the Club’s Code of Conduct is violated. In the event of such cancellation, no refund will be paid in respect of an unexpired portion of the Membership.

General

You must be 18 years or older to create a Membership.

If you have any complaints in relation to the Membership, please contact club1883@raithrovers.net.

The Club may amend these terms from time to time in its discretion. Any changes will be published on the Club’s website and Members will be notified.

You agree that the Club may collect and handle information relating to you, including personal data, in accordance with the Club’s privacy policy.

If you are a consumer, please note that these terms of use, their subject matter, and their formation, are governed by Scots law. You and we both agree that the courts of Scotland will have non-exclusive jurisdiction. However, if you are a resident of England or Wales you may also bring proceedings in England & Wales, and if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland.