The Club is committed to ensuring that its disabled supporters and customers have as full access as is reasonably possible to make to all goods, services and facilities provided or offered to the public by the Club.
The Club will operate a ticketing policy for disabled supporters and will ensure that the scheme does not discriminate between disabled people with differing impairments. Disabled supporters (home support) who require the support of a carer must purchase the required match tickets from the main ticket office. Disabled supporters (away support) who require the support of a carer must purchase the required tickets from the ticket pod located at the north end of the stadium. The carer, who must accompany the disabled person at all times, for Health and Safety reasons, will benefit from free admission.
The Club recognises that not all of its main (Turnbull Hutton) stand facilities are fully accessible to disabled customers, however full disabled access is available to home and away support concourses and associated disabled toilet facilities, at either end of the ground.
The Stadium benefits from 14 dedicated ‘Blue Badge’ parking spaces in our North car park.
The Club has a grievance procedure in place and guarantees to its disabled supporters and customers that any complaints of discrimination will be dealt with quickly under that procedure.
The Club has advised its staff that any incident of discrimination under the provisions of the Act is a serious matter and will be dealt with under the Club’s Disciplinary Procedures.